At Simple Source Solutions, we’re always on the lookout for ways to improve our hosting services and offer better value to our clients. One of the driving factors behind our recent decision to migrate all customer websites away from cPanel to a modern, container-based hosting control panel was not just about improving performance and security—it was also about protecting our clients from the business practices of cPanel itself.
The cPanel Situation: Price Hikes and Customer Disregard
In 2018, cPanel was acquired by a private equity firm, and since then, its approach to pricing and customer care has changed dramatically. Just do a quick google for something like “cPanel price increase” and you’ll notice that almost immediately after the acquisition, cPanel began raising its licensing fees, catching many web hosting providers off guard. What once was a predictable, affordable service suddenly became significantly more expensive. Since 2018, cPanel has raised prices multiple times, increasing the financial burden on cPanel hosting providers and, in turn, forcing price increases on many customers who have traditionally relied on cPanel.
The situation left many hosting companies, including Simple Source Solutions, feeling that cPanel no longer prioritized the very people that helped make them successful. The frequent price hikes, coupled with the lack of meaningful improvements to justify those costs, suggested to us that cPanel might be more focused on satisfying investors than on delivering value to its users.
Why We Moved Away from cPanel
At Simple Source Solutions, we believe in offering our customers the best possible service at a fair price. When cPanel continued to raise prices without providing corresponding benefits, we knew it was time for a change.
Until recently we’ve continued to absorb all the costs associated with cPanel’s never ending price increases, but we finally had enough. Left with the choice of passing these costs onto our clients vs. moving along, we decided to invest in a better, more modern hosting control panel solution: one based on containerization.
By migrating to our new system, we’re back in control of the future of our pricing structure and have ensured that we can provide our services without subjecting our clients to unnecessary price hikes. Here’s how this benefits both our existing and new customers:
- Stable and Transparent Pricing: Unlike cPanel, we’re not beholden to the whims of private equity. By moving to a container-based platform, we’ve regained control over our costs, ensuring we can offer more predictable, transparent pricing. No surprise price increases is a value core to who we are and what we offer.
- More Value for Your Investment: Our new platform offers superior performance, security, and scalability compared to cPanel, all without the steep price tag. We believe that hosting services should continuously evolve to meet customer needs, and this migration allows us to deliver more value without the constant price hikes.
- Customer-First Focus: Unlike cPanel’s current trajectory, we are laser-focused on our clients. Our decision to move away from cPanel was motivated by our commitment to providing a better hosting experience, not by investor profits. We understand the challenges businesses face when unexpected costs arise, and we’re dedicated to ensuring that your hosting services remain affordable and top-notch.
What New Customers Can Expect
For new customers looking for reliable hosting services, our move away from cPanel is a clear indicator of what kind of company we are. You can expect:
- Competitive Pricing: Without the overhead of cPanel’s inflated fees, we’re able to keep our prices competitive while offering advanced features and performance.
- Better Support: Our new hosting platform allows us to offer faster, more flexible support because we’re no longer constrained by the limitations of cPanel. This means we can provide quicker resolutions to technical issues and more customized hosting solutions.
- Future-Proof Infrastructure: Our container-based system is designed to scale and adapt as your business grows, and it’s built to accommodate the latest technological advancements without the need for disruptive changes or unexpected costs.
- Mobility and Flexibility: It’s a lot easier to move your site to a different server if you come across the need. Need to be in Chicago instead of Atlanta? No problem. Your use case requires your web application to be on a different server from your database? Easy peasy. Want email somewhere else, or no where at all? Done. The flexibility and portability offered by this change are potentially boundless for our customers and we’re so exicited about what it all means.
A Step Toward the Future
By moving away from cPanel and embracing a modern, containerized hosting control panel, we’ve taken a stand against unnecessary price increases and lack of customer consideration. We’ve chosen a solution that’s in the best interest of our clients, offering improved performance, security, and flexibility—at a price that makes sense.
We’re excited about what this change means for our current customers and for those considering joining Simple Source Solutions. If you’re tired of price hikes and outdated technology, we invite you to experience the benefits of our new hosting platform. We’re here to help your business thrive without the headaches.