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New GetSimple.net - It's Coming Soon!

23 July 2012 News 0 4552
New Website PreviewWe have been deep in the trenches working on our new website for some time now and are certainly excited to be this close the release. With the new website, you can expect a clean new interface, a simplified customer experience, and new plans and offerings.

When the new site is released, you'll enjoy:
  • Awesome new client area - when logging in at the new site, you'll be presented with a fresh, modern, and clean look to your client area based on twitter's Boostrap CSS framework.
  • New Hosting Plan - a new web hosting plan we're calling the Business Web Hosting Plan, which will offer you the same flexibility you've come to expect from our Simple Hosting Plan, but with higher starting Disk Space and Bandwidth and Unlimited other specs. Yep, no more tinkering with the number of email account, ftp accounts, mysql databases, and add-on domains--all offered for reasonable prices and with the option to get up to 40% off the plan when paying in advance (pricing tiers).
  • GlobalSign SSL Certificates - you will now be able to order SSL Certificates and configure them right from your account at GetSimple.net. We're going to be offering certificates at prices you'll be hard pressed to find elsewhere and even offering free installation of certificates (upon request) for you included in the price of the certificate you purchase.
  • Website Maintenance - we'll be making it even easier for you to manage your web presence with our new website maintenance plans. We'll keep your site patched with security updates and offer you super low hourly rates for any work you need completed.
  • Easy drop-down management and access to details for every service and domain you have with us.
  • A great new AJAX order form that displays and updates totals as products are added to your cart.
  • and more…

In anticipation of the site launch, we've already made available some new features in your customer account meant to make your lives even easier. When logging in, just some of the things you'll notice:

  • New Ordering System - You can now set your default payment method for new orders you place. After logging in, go to My Details and make your selection.
  • Bulk Domain Management - support for changing name servers, auto renew status, register lock and WHOIS contact information across multiple domains at the same
  • Auto Assign Contact Info - WHOIS information can now be automatically changed to the values from your main profile or any contacts automatically
Keep an eye out for the new site launch in the coming weeks. We can't wait!


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Joomla 2.5.5 released

18 June 2012 Joomla News 0 0 votes

Joomla has released an important security update for Joomla 2.5. The update includes:

  • 2 Security issues fixed
  • 113 tracker issues fixed

It's important that you update as soon as possible. Read the announcement.

Beyond fixing a security issue, the 2.5.5 release includes 11 new features including:

  • ability to copy a template
  • Implementation of Terms of Service
  • Option to disable the ability to change the Username in Profile
  • the ability to limit the number of password resets within a time period
  • addtion of counter to redirect component
  • Media formfield: show preview
  • addition of buttons in each menu selection tab in the module admin manager
  • Multi-File Upload

To learn more about the new features, please visist the Joomla Community blog



How NOT to Treat Your Customers

09 August 2009 News 0 4786

Earlier today, I received a phone call from a designer friend concerning a new client of ours.  Our new client is having problems with their old web developer.  Essentially it boils down to this: their old developer deleted their website and their hosting account which was also linked to their domain name registration.  I hear about this sort of thing all of the time.

  1. Designer or developer gets mad at customer for whatever reason
  2. Designer or developer in turn deals harshly with customer
  3. Customer reacts in turn to designer or developer
  4. Designer or developer retaliates by deleting customer's website

It's just not pretty or professional (not to mention ethical).

Here's a little tip for you if you are in the web services industry:  NEVER delete your customers website!  It's sad that anyone needs to even discuss this.

Your customers come to you in the first place because they see you as the expert and are trusting you to take care of their online needs.

If the customer hasn't paid you, then suspend their hosting account.  If you're upset with them, zip up their site and database files and send them on their merry way.  Allow them to transfer their domain.

Your existing customers won't be left wondering what will happen to them if you get mad at them.  AND, sure you will be doing something that will preserve and extend your good name, but more importantly you will be doing what is right.

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