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Simple Source Solutions

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Docs Category: Billing

Getting Started

3

What are some basics for managing your account?
Where do I upload my website files?
Installing the LiteSpeed extension on your Joomla Website

Sales

14

Why don’t I just go with the cheapest hosting?
Are there any hidden costs, or setup fees?
Can I order even though I do not live in the US?
Can I upgrade my plan or features later?
How do I signup for hosting with Simple Source Solutions?
How long after I sign up can I start building my site?
Is it a problem if I’m not in the US?
Is there a minimum time contract/commitment required?
What database do you offer?
Why don’t you offer unlimited disk space or bandwidth?
Will you place any ads on my site?
Do you have curl installed in your php?
How do I move my site from my old host to your servers?
Watch out for hosts offering unlimited bandwidth

FAQs

1

What is shared hosting?

Billing

1

How do I update my credit card information?

Email

5

How do I create an email account?
Why is my e-mail is going to the bulk or spam folder?
Is there a mailbox storage limit?
How do I use webmail?
503 valid RCPT command must precede DATA

FTP

5

How do I disable Anonymous FTP?
How do I upload my website?
How to Publish Your iWeb Site Using FTP
I uploaded my page but it’s not working!
What is my FTP Server?

Cloud Server Management

37

Common SSH Commands – Linux Shell Commands
Changing Server Hostname
cPanel: Unactive License File
How to Register Name Servers
Migrating Accounts to your server
Registering Custom Nameservers for a getsimple.net Registered Domain
What Might Cause My Cloud Server to go Offline?
Creating a Welcome message for SSH logins
How to install Crypt-DSA
How to install Zend Optimizer
How to upgrade Cpanel
What are private nameservers and how do I set them up?
MySQL
No Control Panel server management

Misc

20

Do you offer password protected directories?
Protecting Yourself Against Viruses & Data Loss
Phishing – Protect your Identity and Finances
How can I download a backup of my site?
Will I have access to update my pages any time?
Will I be able to check my emails when I am away from my home/office computer?
What if my site breaks your Terms of Service?
What happens if I exceed my allocated bandwidth?
What information is needed for ordering SSL Certificates?
Do your servers support XML?
Why can’t I log into my cpanel or webmail?
Do you offer Telnet or SSH access?
Do you offer Server Side Includes (SSI)?
Do you host adult sites?
Do I have to have your banner on my site?
Can I run a phpbb forum (message board) on my site?
Can I have Warez, Appz, Serialz and or commercial software on my homepage?
I have a fast internet connection (DSL/cable) – can I just host my own site?
What is the difference between a Cloud Server and shared hosting?
How to Upload/Publish Your Apple iWeb Site Using a Local Folder

SSL Certificates

17

What does the green address bar do?
Info needed when ordering SSL certificates
What is a CSR?
Do I need technical expertise to set up an SSL certificate on my web site?
Can I upgrade my SSL Certificate?
I changed web servers and my certificate no longer works. Can I get the certificate reissued?
Do SSL certificates work in all web browsers?
How do visitors know what kind of SSL certificate I’m using?
Why is the brand of certificate important?
What is SSL, and what is an SSL certificate?
What benefit is there to purchasing a higher validation certificate?
What is the difference between a domain validation certificate and higher assurance certificates?
What is a CA?
Do you sell chained certificates?
The domain I want to secure is not in my account, can I still buy an SSL Certificate?
Why do I need an SSL certificate for my site?
How does an SSL certificate work?

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