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Atlanta, GA - USA
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Simple Source Solutions

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Simple Source Solutions

Simple Source Solutions

Docs Category: Email

Common email problems and solutions

How can we help you?

Getting Started

3

Installing the LiteSpeed extension on your Joomla Website
What are some basics for managing your account?
Where do I upload my website files?

Sales

14

Why don’t I just go with the cheapest hosting?
Are there any hidden costs, or setup fees?
Can I order even though I do not live in the US?
Can I upgrade my plan or features later?
How do I signup for hosting with Simple Source Solutions?
How long after I sign up can I start building my site?
Is it a problem if I’m not in the US?
Is there a minimum time contract/commitment required?
What database do you offer?
Why don’t you offer unlimited disk space or bandwidth?
Will you place any ads on my site?
Do you have curl installed in your php?
How do I move my site from my old host to your servers?
Watch out for hosts offering unlimited bandwidth

Billing

1

How do I update my credit card information?

FAQs

1

What is shared hosting?

Email

5

How do I create an email account?
Why is my e-mail is going to the bulk or spam folder?
Is there a mailbox storage limit?
How do I use webmail?
503 valid RCPT command must precede DATA

FTP

5

How do I disable Anonymous FTP?
How do I upload my website?
How to Publish Your iWeb Site Using FTP
I uploaded my page but it’s not working!
What is my FTP Server?

Cloud Server Management

37

Changing Server Hostname
cPanel: Unactive License File
How to Register Name Servers
Migrating Accounts to your server
Registering Custom Nameservers for a getsimple.net Registered Domain
What Might Cause My Cloud Server to go Offline?
Common SSH Commands – Linux Shell Commands
Creating a Welcome message for SSH logins
How to install Crypt-DSA
How to install Zend Optimizer
How to upgrade Cpanel
What are private nameservers and how do I set them up?
MySQL
No Control Panel server management

Misc

20

What is the difference between a Cloud Server and shared hosting?
I have a fast internet connection (DSL/cable) – can I just host my own site?
Can I have Warez, Appz, Serialz and or commercial software on my homepage?
Can I run a phpbb forum (message board) on my site?
Do I have to have your banner on my site?
Do you host adult sites?
Do you offer Server Side Includes (SSI)?
Do you offer Telnet or SSH access?
Do you offer password protected directories?
Do your servers support XML?
What information is needed for ordering SSL Certificates?
What happens if I exceed my allocated bandwidth?
What if my site breaks your Terms of Service?
Will I be able to check my emails when I am away from my home/office computer?
Will I have access to update my pages any time?
How can I download a backup of my site?
Phishing – Protect your Identity and Finances
Protecting Yourself Against Viruses & Data Loss
Why can’t I log into my cpanel or webmail?
How to Upload/Publish Your Apple iWeb Site Using a Local Folder

SSL Certificates

17

Do SSL certificates work in all web browsers?
I changed web servers and my certificate no longer works. Can I get the certificate reissued?
Can I upgrade my SSL Certificate?
Do I need technical expertise to set up an SSL certificate on my web site?
What is a CSR?
Info needed when ordering SSL certificates
What is SSL, and what is an SSL certificate?
How does an SSL certificate work?
Why do I need an SSL certificate for my site?
The domain I want to secure is not in my account, can I still buy an SSL Certificate?
Do you sell chained certificates?
What is a CA?
What is the difference between a domain validation certificate and higher assurance certificates?
What benefit is there to purchasing a higher validation certificate?
What does the green address bar do?
Why is the brand of certificate important?
How do visitors know what kind of SSL certificate I’m using?

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Home
Knowledge Base
Email

Email

Common email problems and solutions

How do I create an email account?
Why is my e-mail is going to the bulk or spam folder?
Is there a mailbox storage limit?
How do I use webmail?
503 valid RCPT command must precede DATA

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