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Get Started

11
  • Add a teammate to your Get Simple account
  • Create your first email account
  • Install Joomla
  • Install WordPress
  • Get a free SSL certificate
  • Point your domain at Get Simple
  • Open your hosting panel
  • Pay an invoice and keep a card on file
  • Turn on two-factor authentication for your Get Simple account
  • Sign in to your Get Simple account
  • Get Help

Sales

14
  • Why don’t I just go with the cheapest hosting?
  • How do I move my site from my old host to your servers?
  • Do you have curl installed in your php?
  • Will you place any ads on my site?
  • Why don’t you offer unlimited disk space or bandwidth?
  • What database do you offer?
  • Is there a minimum time contract/commitment required?
  • Is it a problem if I’m not in the US?
  • How long after I sign up can I start building my site?
  • How do I signup for hosting with Simple Source Solutions?
  • Can I upgrade my plan or features later?
  • Can I order even though I do not live in the US?
  • Are there any hidden costs, or setup fees?
  • Watch out for hosts offering unlimited bandwidth

FAQs

1
  • What is shared hosting?

Email

5
  • How do I create an email account?
  • Why is my e-mail is going to the bulk or spam folder?
  • Is there a mailbox storage limit?
  • How do I use webmail?
  • 503 valid RCPT command must precede DATA

FTP

5
  • How do I disable Anonymous FTP?
  • How do I upload my website?
  • How to Publish Your iWeb Site Using FTP
  • I uploaded my page but it’s not working!
  • What is my FTP Server?

Cloud Server Management

37
  • Common SSH Commands – Linux Shell Commands
  • How to upgrade Cpanel
  • How to install Zend Optimizer
  • How to install Crypt-DSA
  • Creating a Welcome message for SSH logins
  • What Might Cause My Cloud Server to go Offline?
  • Registering Custom Nameservers for a getsimple.net Registered Domain
  • Migrating Accounts to your server
  • How to Register Name Servers
  • cPanel: Unactive License File
  • Changing Server Hostname
  • What are private nameservers and how do I set them up?
  • MySQL
    • How can I monitor what my MySQL server is doing?
    • How do I backup MySQL in Linux?
    • How to reset a mySQL password?
    • Mysql Basic Commands
    • MySQL Optimization / Repair Information
    • Repairing MySQL tables that will not open
    • Securing MySQL
    • What is my root password for MySQL?
    • What is the best online resource for information about MySQL?
  • No Control Panel server management
    • How to Install GMP Math library
    • How to Upgrade perl
    • Howto Install MPLAYER+MENCODER
    • How to Install LAME
    • Howto Install FLv2Tool
    • How to setup Cron Job
    • How to install ffmpeg
    • How to install eAccelerator
    • How to install chkrootkit
    • How to install Zend Optimizer
    • How to install Subversion/SVN
    • How to install RAR
    • How to install Perl
    • How to install Ioncube
    • How to install ImageMagic
    • Howto install FFmpeg-PHP

Misc

20
  • Why can’t I log into my cpanel or webmail?
  • Do your servers support XML?
  • What information is needed for ordering SSL Certificates?
  • What happens if I exceed my allocated bandwidth?
  • What if my site breaks your Terms of Service?
  • Will I be able to check my emails when I am away from my home/office computer?
  • Will I have access to update my pages any time?
  • How can I download a backup of my site?
  • Phishing – Protect your Identity and Finances
  • Do you offer password protected directories?
  • Do you offer Telnet or SSH access?
  • How to Upload/Publish Your Apple iWeb Site Using a Local Folder
  • What is the difference between a Cloud Server and shared hosting?
  • I have a fast internet connection (DSL/cable) – can I just host my own site?
  • Can I have Warez, Appz, Serialz and or commercial software on my homepage?
  • Can I run a phpbb forum (message board) on my site?
  • Do I have to have your banner on my site?
  • Do you host adult sites?
  • Do you offer Server Side Includes (SSI)?
  • Protecting Yourself Against Viruses & Data Loss

SSL Certificates

17
  • What is SSL, and what is an SSL certificate?
  • What is a CSR?
  • Do I need technical expertise to set up an SSL certificate on my web site?
  • Can I upgrade my SSL Certificate?
  • I changed web servers and my certificate no longer works. Can I get the certificate reissued?
  • Do SSL certificates work in all web browsers?
  • How do visitors know what kind of SSL certificate I’m using?
  • Why is the brand of certificate important?
  • What does the green address bar do?
  • What benefit is there to purchasing a higher validation certificate?
  • What is the difference between a domain validation certificate and higher assurance certificates?
  • What is a CA?
  • Do you sell chained certificates?
  • The domain I want to secure is not in my account, can I still buy an SSL Certificate?
  • Why do I need an SSL certificate for my site?
  • How does an SSL certificate work?
  • Info needed when ordering SSL certificates
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Your hosting panel

1
  • Installing the LiteSpeed extension on your Joomla Website
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MySQL

  • How can I monitor what my MySQL server is doing?
  • How do I backup MySQL in Linux?
  • How to reset a mySQL password?
  • Mysql Basic Commands
  • MySQL Optimization / Repair Information
  • Repairing MySQL tables that will not open
  • Securing MySQL
  • What is my root password for MySQL?
  • What is the best online resource for information about MySQL?

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